Ep58 | Julian Carle – 5 Levels of Customer Value

Customers are the lifeblood of any business and we should always be looking at how we can stack the value we are providing to them.

During this content episode, Julian will explore each of the 5 levels of Customer Value:

  1. The product or service that you provide
  2. The experience your customers have when they engage with you
  3. The results your product or service delivers to them
  4. Becoming a trusted advisor
  5. Becoming a strategic partner

 

Links:
Julian’s LinkedIn Profile
​Purchase Julian’s Book, Give Back. Lead Forward

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