Certificate IV in Leadership & Management

Certificate IV in Leadership & Management Melbourne

The essential knowledge for leading teams


The Certificate IV in Leadership & Management reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

Our formal programs are designed to provide the participants with the opportunity to experience the frameworks and concepts in a facilitated learning environment. This approach equips the participants with the skills and knowledge to then take the concept back to their workplace where they can successfully implement it.


Expected Outcomes

After completing the qualification, participants will understand:

  • How to show leadership in the workplace
  • How to lead their teams effectively
  • How to develop team members
  • How to prioritise their tasks and commitments
  • How to effectively plan their operations
  • How to manage the performance of their people
  • How to build effective workplace relationships
  • How to communicate effectively
  • How to implement basic continuous improvement plans
  • How to address the needs of their customers
  • How to proactively manage the safety of their teams
  • How to manage risk

Qualification Structure


Every qualification is comprised of a number of Units of Competency. The Certificate IV in Leadership & Management requires participants to undertake 12 units. These are listed below in the manner in which they are delivered.

Day 1

Managing Yourself

BSBMGT401 Show leadership in the workplace

BSBWOR404  Develop work priorities

Day 2

Managing Your Team

BSBLDR403 Lead team effectiveness

BSBLED401 Develop teams and individuals

BSBMGT502 Manage people performance

Day 3

Managing Safety

BSBRSK401 Identify risk and apply risk management processes

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative guidelines


Day 4

Managing Your Business

BSBMGT403 Implement continuous improvement

BSBMGT402 Implement operational plan

Day 5

Managing Communications

BSBLDR401 Communicate effectively as a workplace leader

BSBLDR402 Lead effective workplace relationships

Day 6

Managing Your Customer

BSBCUS402 Address customer needs

Duration: Six Days in total (3 x 2 day blocks)

Attendance: Maximum of 16 people

Delivery Method: Face to Face, delivered On or Off-site

Pre-Requisites: None

Synergen Group proudly delivers the Certificate IV in Leadership & Management throughout Australia including Melbourne, Adelaide, Sydney, Brisbane, Perth and New Zealand.

For more information, contact us here or call our team on 03 8288 2530.

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