Certificate IV in Leadership & Management Melbourne

The essential knowledge for leading teams


Our nationally recognised Qualification, Certificate IV in Leadership & Management, provides the knowledge and skills needed by frontline and middle managers by developing the competencies required to manage teams. As with all Synergen Group leadership and management courses, this qualification provides a practical approach that is immediately translatable to your workplace.

Participants will gain the knowledge an capability to lead teams, communicate effectively, coach and mentor others, analyse and solve problems and manage day to day business activities.


The program moves through 6 core themes:


  • Managing yourself
  • Managing your team
  • Managing safety
  • Managing your business
  • Managing Communication
  • Managing your Customers


Typical program duration is 6 to 9 months. Synergen Group proudly delivers the Certificate IV in Leadership & Management throughout New Zealand and Australia including Melbourne, Adelaide, Sydney, Brisbane, Darwin and Perth.

For more information, contact us here or call our team on 03 8288 2530.

Workshop Agenda


Our experiential workshops are designed to provide the participants with the opportunity to experience the model in a facilitated environment, therefore equipping them with the skill to take back to the workplace and implement the model.

Day 1

Managing Yourself

BSBMGT401 Show leadership in the workplace

BSBWOR404  Develop work priorities

Day 2

Managing Your Team

BSBLDR403 Lead team effectiveness

BSBLED401 Develop teams and individuals

BSBMGT502 Manage people performance

Day 3

Managing Safety

BSBRSK401 Identify risk and apply risk management processes

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative guidelines


Day 4

Managing Your Business

BSBMGT403 Implement continuous improvement

BSBMGT402 Implement operational plan

Day 5

Managing Communications

BSBLDR401 Communicate effectively as a workplace leader

BSBLDR402 Lead effective workplace relationships

Day 6

Managing Your Customer

BSBCUS402 Address customer needs

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