The Certificate IV in Leadership & Management reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.
Our formal programs are designed to provide the participants with the opportunity to experience the frameworks and concepts in a facilitated learning environment. This approach equips the participants with the skills and knowledge to then take the concept back to their workplace where they can successfully implement it.
After completing the qualification, participants will understand:
Every qualification is comprised of a number of Units of Competency. The Certificate IV in Leadership & Management requires participants to undertake 12 units. These are listed below in the manner in which they are delivered.
BSBMGT401 Show leadership in the workplace
BSBWOR404 Develop work priorities
Managing Your Team
BSBLDR403 Lead team effectiveness
BSBLED401 Develop teams and individuals
BSBMGT502 Manage people performance
BSBRSK401 Identify risk and apply risk management processes
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative guidelines
Managing Your Business
BSBMGT403 Implement continuous improvement
BSBMGT402 Implement operational plan
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
Managing Your Customer
BSBCUS402 Address customer needs
Duration: Six Days in total (3 x 2 day blocks)
Attendance: Maximum of 16 people
Delivery Method: Face to Face, delivered On or Off-site