The Diploma of Leadership & Management reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Our formal programs are designed to provide the participants with the opportunity to experience the frameworks and concepts in a facilitated learning environment. This approach equips the participants with the skills and knowledge to the take the concept back to their workplace where they can successfully implement it.
After completing the qualification, participants will understand:
Every qualification is comprised of a number of Units of Competency. The Diploma of Leadership & Management requires participants to undertake 12 units. These are listed below in the manner in which they are delivered.
BSBWOR501 – Manage personal work priorities and professional development
BSBLDR513 – Communicate with influence
BSBMGT517 – Manage operational plan
BSBRSK501 – Manage risk
BSBLDR511 – Develop and use emotional intelligence
BSBLDR502 – Lead and manage effective workplace relationships
BSBWOR502 – Lead and manage team effectiveness
BSBMGT502 – Manage people performance
BSBINN502 – Build and sustain and innovative work environment
BSBPMG522 – Undertake project work
BSBMGT516 – Facilitate continuous improvement
BSBCUS501 – Manage quality customer service
Duration: NineDays in total (3 x 3 day blocks)
Attendance: Maximum of 16 people
Delivery Method: Face to Face, delivered On or Off-site