Performance Management

Great leaders develop high performing teams


An effective performance management system provides a framework within which managers and employees operate. A successful performance management system should:

  • incorporate performance improvement, development of teams and individuals, and behaviour management to ensure productive working relationships
  • have structures which support the effective functioning of the performance management system.  ie.  a performance management policy as well as performance appraisal and disciplinary processes and procedures
  • ensure that employees:
    • know and understand what is expected of them in their job role (i.e. performance objectives and performance standards)
    • have the skills and knowledge required to deliver on these expectations through implementing development plans and learning and development activities
    • are given feedback and an opportunity to discuss their work performance
    • are rewarded for their performance through a reward and remuneration strategy
    • are counselled for under-performance and/or behaviour which is out of alignment with organisational values and/or inconsistent with achievement of organisational goals
    • are supported by the organisation to achieve optimum performance.


Our performance management workshop provides managers with a practical framework for setting expectations, monitoring performance, providing feedback, and counselling for improved performance. The content covers the complete life-cycle of performance management, from on-boarding to appraisal to succession planning.

Workshop Agenda


Our experiential workshops are designed to provide the participants with the opportunity to experience the model in a facilitated environment, therefore equipping them with the skill to take back to the workplace and implement the model.

  • Recruitment & On-Boarding

    Recruitment & On-Boarding

    Job Analysis
    Job Descriptions
    The On-boarding Process

  • Performance Management

    Performance Management

    Setting Standards & Expectations
    Reward & Recognition
    Conducting Appraisals
    Providing Feedback

  • Learning & Development

    Learning & Development

    Skills Analysis
    Succession Planning

  • Managing Under-Performance

    Managing Under-Performance

    Identifying the Issues
    Feedback Meetings

Effective performance management gets the best from your team


After attending this workshop, participants will understand:

  • How to prepare for bringing new people into the team
  • How to get new employees off to a great start
  • How to set standards and expectations for everyone
  • How to monitor performance and provide constructive feedback
  • How to manage under-performance



We recommend that this workshop is delivered as part of a series including:

  • Managing Performance
  • Communicating with Influence
  • Building Strong Relationships
  • An introduction to leading change