S1 | Ep30 Jaquie Scammell – Author of Creating a Customer Service Mindset
In episode 30 of the Synergen Leadership Podcast, Julian speaks with Jaquie Scammell, customer service expert speaker and author of...
organisational transformation Tag
S1 | Ep9 Julian Carle – John Kotter’s 8 Steps of Change
John P Kotter is one of the world’s most respected thinkers and educators in the field of leadership and change....